This Privacy Policy explains how Outsideert (hereinafter referred to as “Outsideert,” “we,” “us,” or “our”) collects, uses, and discloses your information. This Privacy Policy applies to information we collect through your use of our website, as well as information collected when you otherwise interact with us. This Policy does not apply to products or services that have separate privacy policies and do not incorporate this Privacy Policy.

We may update this Privacy Policy from time to time. If we make changes, we will notify you by updating the Policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the choices available to you.

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, update your profile, submit comments, click on products on our website, add products to your shopping cart or wishlist, participate in interactive features of our services, take part in promotional activities, make a purchase, communicate with us through third-party social media platforms, request customer support, or otherwise communicate with us.

When you contact our customer support team, we collect records of such communications in order to manage and respond to your requests.

In certain circumstances, you may choose to provide Outsideert with sensitive personal information. The types of information we may collect include, but are not limited to: your name, password, email address, account holder name and account number, telephone number, interests, preferences, photos, videos, product reviews, payment information, any content contained within such information, and any other information you choose to provide.

Certain information you provide to us, such as product reviews and related fit information, may be publicly displayed on our website.

Information We Collect Automatically

When you use our services, we automatically collect certain information, including:

Transaction Information

We collect information related to transactions you conduct or attempt to conduct through our services, including product details, purchase prices, and other transaction-related details.

User Activity Information

We collect log and usage information related to your use of our services, including your browser type, access times, pages viewed, product interactions, search keywords, IP address, and the page you visited before navigating to our services.
We also collect information about the mobile device you use to access our mobile applications, including hardware model, operating system and version, unique device identifiers, and mobile network information.
We collectively refer to this information as “User Activity Information.” While User Activity Information generally does not directly identify you, we may associate it with other information to identify you.

Location Information

We may collect precise location information from your mobile device through our mobile applications, subject to the permission processes established by your device’s operating system. We may also derive approximate location information based on your IP address.

Storage Information

Subject to your mobile device operating system’s permission settings, we may access information stored on your mobile device through our mobile applications.

Information Collected Through Cookies and Other Tracking Technologies

We use various technologies to collect information from the computer or device you use to access our services, including pixels, cookies, and web beacons.

Cookies are small data files stored on your hard drive or device memory that help us understand which areas and features of our services are most popular and track visit counts. Cookies also enable personalized experiences when you browse our website or receive marketing communications from us, such as shopping cart reminders.

Web beacons are electronic images that may be used in our services or emails to help deliver cookies, count visits, and understand usage patterns and campaign effectiveness.

Information We Collect from Other Sources

We may also obtain information from other sources or through third-party links. These providers may combine multiple data points to create a unified customer profile.
Through third parties, we may also collect your email address via cookies and pixels on our website and combine it with other information accessible to those third parties (such as mailing addresses) in order to provide you with relevant marketing offers via email or direct mail.

Information We Infer

We may infer information about you based on the information we collect. For example, based on your browsing or purchase behavior, we may infer your gender, interests in certain activities or products, or information regarding your purchasing behavior over time.

Use of Information

We use your information to:

Provide, maintain, and improve our services;

Provide and deliver the products and services you request, process transactions, and send related information;

Send technical notices, updates, security alerts, and support or administrative messages;

Respond to your comments, questions, and requests, and provide customer service;

Communicate with you about products, services, offers, promotions, rewards, events, and other information that may be of interest to you;

Monitor and analyze trends, usage, and activities in connection with our services;

Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Outsideert and others;

Personalize and enhance your experience on our services, including:

Recommending relevant products and activities based on your browsing and purchasing preferences to improve your personalized shopping experience;

Analyzing your usage habits and interests to optimize interface layout, feature recommendations, and content presentation;

Delivering more efficient, precise, and customized product recommendations, promotional messages, and notifications;

Optimizing search results, content display, and interactive features based on your preference data;

Improving our services and content presentation through personalized product recommendations, customized marketing communications, and platform enhancements tailored to your usage habits;

Combine or associate the information we collect about you; and

Fulfill any other purpose described to you at the time the information was collected.

Disclosure of Information

We may disclose your information as follows or as otherwise described in this Privacy Policy:

With your consent, to our partners and collaborators;

When you participate in interactive features of our services, information you choose to provide may be publicly displayed on our services or other websites or online services, including browsing records, product feedback, and other information you choose to share;

To vendors, consultants, marketing partners, direct marketing partners, and other third-party service providers who require access to such information to perform services on our behalf and are contractually obligated to protect it;

If we believe disclosure is required by applicable law, regulation, or legal process;

In response to lawful requests from public or governmental authorities, including those outside your country of residence;

To enforce contracts, seek available remedies, or limit potential damages;

If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Outsideert or others;

In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company; and

With your consent or at your direction.

We may also disclose aggregated or anonymized information that cannot reasonably be used to identify you.

Data Security

Our website uses encryption technologies to protect personal information transmitted over the internet. Customer online and mobile accounts are protected by passwords and access controls.

We implement reasonable security measures designed to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no online activity can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security and disclaim liability for unintended disclosures.

Third-Party Advertising and Analytics Services

We allow third parties to provide analytics services and deliver advertisements on our behalf. These entities may use cookies, web beacons, pixels, device identifiers, and other technologies to collect information about your use of our services and other websites and applications.

Collected information may include IP address, browser type, mobile network information, pages viewed, time spent on pages or apps, links clicked, order identifiers, and conversion data. Outsideert and third parties may use this information to analyze and track data, determine content popularity, deliver interest-based advertising, send cart abandonment reminders, and better understand your online activity.

User Activity Information collected on our website may be combined with information independently collected by internet marketing partners. You may opt out of sharing cookie-based data with advertising providers by following the instructions in “Your Privacy Choices.”

Account Information

You may update your online account information by logging into your account.

Cookies and Mobile Applications

Your mobile device operating system may allow you to prevent our mobile applications from accessing certain information described in the “Storage Information” section. You may also stop information collection by uninstalling our mobile applications using standard uninstall procedures.

Mobile Push Notifications

With your consent, we may send promotional and non-promotional push notifications to your mobile device. You may disable these notifications at any time through your device’s notification settings.

Sale or Sharing of Personal Information

We publicly disclose the circumstances under which Outsideert may sell or share personal information with third parties for valuable consideration or specific marketing purposes. We do not sell personal information for monetary profit. However, like many retailers, we may share personal information with certain third parties to promote and market our products.

Exercising Your Rights

You may have the right to:

Request confirmation of whether we process your personal information and access a copy of it;

Request deletion of your personal information;

Opt out of processing for targeted advertising, profiling, and the sale or sharing of personal data;

Request correction of inaccurate personal information; and

Not be discriminated against for exercising these rights.

Data Retention

Unless otherwise required by law, we retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal, accounting, or reporting obligations, or resolve disputes.

In certain circumstances, we may anonymize or de-identify your personal information so that it can no longer be associated with you. We reserve the right to use such anonymized or de-identified information for any lawful business purpose without further notice or consent.

Access, Correction, and Deletion Requests

You may request copies of:

The categories of personal information we collect about you;

The categories of sources from which personal information is collected;

The business or commercial purpose for collecting or selling personal information;

The categories of third parties with whom personal information is shared; and

The specific pieces of personal information collected, used, disclosed, or sold.

You may request correction or deletion of inaccurate personal information, subject to certain limitations permitted by law.

If you maintain an online account with us, you may access and correct much of your personal information directly through your account page.

If you submit a deletion request, your account will be permanently terminated and personal information deleted in accordance with applicable law. After deletion:
(i) you will no longer be able to log into our website;
(ii) your Outsideert account will no longer exist; and
(iii) you will be removed from marketing communications where applicable.

Opt-Out Requests

You may opt out of:

The sale or sharing of your personal information;

Third-party targeted advertising; and

Use of sensitive personal information beyond its original collection purpose or legal requirements.

Please visit our Privacy Policy page for more information and contact our customer service via email to exercise these rights.

We do not conduct profiling activities that produce legal or similarly significant effects on customers, and we do not discriminate against any customer for exercising privacy rights.

Privacy Protection for Minors

Our services are not intended for use by minors. We strictly comply with applicable laws and do not knowingly collect, store, or process personal information of individuals under the age of 18.

If you are a parent or legal guardian and believe that your child has provided personal information on our platform, please contact us through the “Contact Us” channels listed on our website. Upon verification, we will promptly delete such information in accordance with legal requirements.

We strongly encourage minors to use internet services only under parental guidance and to avoid disclosing sensitive personal information.

Contact Us

If you have any questions about this Privacy Policy, please contact our customer service team.